General Trading Questions



We offer over 60 cryptocurrency pairsFXcommodities and Indicies. We have also recently added Oil to our portfolio.
A CFD is a derivative instrument, whereby trading is based purely on price speculation of the underlying instrument, with no physical exchange of an asset taking place.
Forex, gold and indices are available Monday to Friday. Cryptocurrnecy trading is available 24 hours a day, 7 days a week.
We operate an STP (Straight Through Processing) model. This means that all trades are automatically executed with zero dealing desk intervention.
We receive our liquidity from over 10 top global exchanges, and through our aggregation engine, we then offer our client the best available price at any given moment.
All trades are executed with market execution. This means your trades are automatically filled at the best available price in the market with no requotes.
No, since we offer only market execution, all trades are filled at the best available price in the market.
This means your orders will be filled entirely at the best available price, with no partial fills. We have a 100% execution rate.
Since we offer market execution, it may not be possible to fill your stop loss at your requested price.
We are an STP Broker.

No, all trades are filled automatically with no dealing desk intervention.

Yes, depending on the instrument being traded we offer micro lots.

This will depend on the instrument you are trading. Please see the specifications for cryptocurrencies, FX, gold and indices for the all the maximum available volumes.

There is no maximum open orders or pending orders, providing your overall exposure does not exceed our maximum of USD 1,000,000.
We offer up to 1:500 leverage.
Margin call is at 80% and stop out level is 50% magin level. Margin level is calculated as (Equity / Margin x 100).
Yes, we allow both these trading strategies.
Unfortunately no. Our platform does not allow EA trading.
Demo accounts reflect as accurately as possible the live trading enviroment, however they are used primarily for practise purposes only, and both fill prices and execution speed can vary between the two.

This varies depending on the instrument you are trading. You can see all the stop and limit levels for cryptocurrency pairsFXcommodities and Indicies in the specifications tables. 

Unfortunately we do not support phone trading at this time.

Yes, we want all our clients to be up to date with what’s going on in the market. Our blog is updated daily with market analysis, and you can also subscribe to our FREE Telegram Channel for daily updates.